Commercial policy

Shipping & Delivery Policy

Operator: VitaSync Technologies Private Limited · VitaQR · India
Address: 1233/2, Lokpriya Vihar, Khora Colony, Ghaziabad, Uttar Pradesh - 201309, India
Phone: +91-9793983737
Support: support@vitaqr.in
Status: Beta / pre-launch policy

Physical Safety QR fulfilment

Initial commercial shipping is limited to serviceable addresses in India. Orders progress through verified payment, packing, shipment and delivery. Payment success alone does not mean the QR has been delivered.

Delivery address

The purchaser is responsible for a complete serviceable address and contact information. Request corrections before shipment whenever possible.

Dispatch, charges and estimates

Any applicable shipping charge will be disclosed at checkout before the order is placed. The target dispatch window is 2–3 business days after payment and order verification. The indicative delivery estimate is 3–7 business days after dispatch, subject to courier serviceability and operating conditions. These are targets and estimates, not guarantees, and can be affected by courier coverage, weather, holidays, address issues and other events outside VitaQR’s direct control.

Tracking and activation

Where available, courier/tracking references are recorded in the official order workflow and surfaced through the supported order journey. Receiving a physical QR does not automatically activate all features; use the owner activation flow after delivery.

Delivery problems

For non-delivery, visible damage, wrong item or unreadable QR, contact support@vitaqr.in with the order reference.

Pre-launch note. The commercial baseline is frozen for India-only initial shipping, checkout-disclosed shipping charges, a 2–3 business-day dispatch target and a 3–7 business-day post-dispatch delivery estimate. Paid public orders remain gated on final legal/business approval and the remaining production-readiness controls.